Press Release: New Report Card Ranks YVR Airport Concession Operators Ahead of 2026 FIFA World Cup
List Highlights Responsible and Irresponsible Employers
Vancouver, BC —With Vancouver preparing to host thousands of visitors during the 2026 FIFA World Cup, a new report released today draws a clear line between airport concession operators at Vancouver International Airport (YVR) that uphold fair labour standards and living wages and those whose practices raise concerns.
The report – Who are Sustainable Airport Concessions Operators at Vancouver International Airport – evaluates food, beverage, retail, and lounge operators based on publicly available information, worker testimony and formal filings. It aims to ensure that YVR’s sustainability commitments are reflected not just in branding, but in the day-to-day realities faced by the workers who keep the airport running.
“With the world’s eyes on Vancouver in 2026, it is critical that airport services are delivered by operators who respect workers and deliver high quality labour standards,” said Zailda Chan, President of UNITE HERE Local 40. “This report provides a clear picture of which companies are helping build a sustainable airport economy and which are putting the airport’s reputation at risk.”
Responsible Operators Recognized
The report highlights responsible operators that have taken proactive and cooperative approaches to labour relations. These companies, HMSHost and SSP, pay at or near living wages, respect workers’ rights to unionize, and provide more stable schedules, benefits, and job security at YVR.
“These employers demonstrate that respecting workers is compatible with delivering quality service in a high-pressure airport environment,” said Chan. “They set the standard YVR should expect from all concessionaires.”
Irresponsible Operators Raise Red Flags
The report also identifies irresponsible operators, defined as companies that are not living-wage employers, and/or have been alleged to discourage workers from exercising their legal rights.
Paradies Lagardere, a major multinational airport concessionaire operating multiple outlets at YVR, is cited as a prominent example. According to a formal unfair labour practice complaint filed by UNITE HERE Local 40 with the BC Labour Relations Board, Paradies Lagardere has been accused of intimidating workers, interfering with union organizing, and retaliating against employees for engaging in protected union activity. These allegations remain before the Board.
The report notes that labour instability created by low wages and poor labour practices can increase the risk of disruptions during high-profile events such as the FIFA World Cup.
A Call for Responsible Contracting
The report urges Vancouver Airport Authority to prioritize responsible operators in future concession contracts and take proactive steps to ensure labour stability.
“Labour disruptions are preventable,” said Chan. “Choosing responsible concession operators is one of the most effective ways YVR can align its sustainability branding with on-the-ground reality and ensure a smooth experience for fans arriving from around the world.”
The full report card and complete list of responsible and irresponsible operators are available here.
Contact: Michelle Travis, [email protected], 778-960-9785